This privacy policy explains how QuestionMine™ handles your data and personal information. We have strived to present this policy as clearly as possible as we honor your trust in us. We have structured this policy so you can quickly find the answers to the questions that you are most interested in.

At Questionmine™, we’re committed to transparency and choice. We let you know what information we collect when you use our products and services, why we collect it, and how we safeguard it. Our privacy policies, videos, and product designs aim to make these things clear so that you can make informed choices about which products to use and how to use them.

You linked to this Privacy Policy via a website owned by IYD International LLC (“IYD”). This policy applies to all online communication with IYD owned brands. When you provide us with online information through this Website, we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Please note that your visit to our Website is subject to this Privacy Policy and our Terms and Conditions.

At all times, we reserve the right to disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request; to protect IYD rights or property (including without limitation in the event of a transfer of control of a IYD company, affiliate, or brand, or substantially all of its assets), or during emergencies when safety is at risk, or for credit fraud protection and risk reduction purposes.

Geotrust.  QuestionMine™ is certified by GeoTrust under its Privacy Seal program. We are in compliance with its requirements.

Questions? For questions regarding our privacy policy or practices, contact QuestionMine™ by regular mail at 43 Rainey Street, PH 3101, Austin, TX 78701, or through our contact us) page.

Important Points – The Things You Should Know About

QuestionMine™ is used by CREATORS (people who create and give surveys, polls, quizzes and other projects online) and RESPONDENTS (people who answer/participate those surveys or other projects).

CREATORS:

  • Your data is owned by you. QuestionMine™ treats any of your projects (e.g., surveys and polls) as if they were completely private. We don't sell your data to anyone and we don’t use any responses or other data you collect for our own purposes, except in a limited set of circumstances (e.g., if we are compelled by a subpoena or you give us permission to do so).
  • Your data is secure with QuestionMine™. Read our Terms of Use for more information.
  • Projects may include surveys, polls, quizzes, evaluations, assessments, interactive video surveys and social media (AdViral) campaigns.
  • Your survey or any other project data is stored on servers located in the United States and the UK. (VIDEO)

RESPONDENTS:

  • All projects are administered by creators. These creators may conduct multiple surveys, quizzes or other projects each day. Our role is to host these projects on our website and then collect the responses that you then are submitting to the project creator. If you have any questions about any of the surveys or other projects that you are taking or participating in, please contact the creator directly as QuestionMine™ is not responsible for the content of a project or any of your responses to it. Most of the times the creator is the same person that invited you to take the survey or participate in any other project.  Sometimes they have their own policies, e.g., privacy.  Naturally we have no control over those policies.
  • Are your responses kept anonymous or does anyone know what you said? The creator has configured the survey or any other project he/she has created. We suggest that you get in touch with the creator to find out.
  • Do you sell the responses to any third parties?  QuestionMine™ does not sell or share your survey or any other project responses with any third party marketers or advertisers (check with the creator to find out if they do). Our role is merely to act as a custodian on behalf of the survey or any other project creator. The creators control your data.
  • Report any illegal activity. If you feel any project violates our Terms of Use or may be engaging in any illegal activity, contact us to report it.

QuestionMine™ is committed to handling your personal information and data with integrity and care. However, regardless of any security protections and precautions we undertake, there is always a risk – as well we all unfortunately recognize – that any data including your personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the internet. 

Creators & Respondents

QuestionMine™ is used by CREATORS (people who create and give surveys, polls, quizzes and other projects online) and RESPONDENTS (people who answer/participate those surveys or other projects).

PROJECT CREATORS PRIVACY

  1. What information does QuestionMine™ collect?

When you use QuestionMine.com™, we collect information related to you and your use of our services from multiple sources. These sources are listed below. The sections afterwards describe what we do with this information.

The Information we collect from creators directly

  • Registration information. A  QuestionMine™ account is needed before you can create any project on QuestionMine™. When you register for an account, we collect your emails (which is also your username) and password. If you choose to register by using a third party account (such as your Facebook account), please see "Information from third parties" below.
  • Billing information. When you make a payment to QuestionMine™, we require you to provide your billing details, such as a name, address, email address and your payment method such as a credit card number and expiration date.  If you provide a billing address, we will regard that as being from the card holder.
  • My Account. You can set up your profile through the My Account page by clicking on it in your admin area. This will include your default language (English), time zone and any communication preferences (e.g. opting in or out of receiving marketing emails from QuestionMine™). 
  • Your project data. We store your project data (for example, survey questions and your responses) for you.

Other data you intentionally share. We may occasionally collect your personal information or data if you submit it to us in other contexts such as a QuestionMine™ contest participation or your testimonial to us

Your respondents' email addresses are safe.  Rest assured, QuestionMine will not email your respondents/participants even if their emails are available - unless it is at you direction.

Information we collect about CREATORS from other sources

  • Usage data. We collect usage data about you whenever you interact with our services. This may include which webpages you visit, what you click on, when you performed those actions, and so on. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses.
  • Referral data. If you arrive at a QuestionMine™ website from an external source (such as a link on another website or in an email), we will record information about that source that you were referred to us from.
  • Information from third parties. We may collect your personal information or data from third parties if you have given your permission to those third parties to share your information with us. For example, you have the option of registering and signing into QuestionMine™ with your Facebook account details. If you do this, the authentication of your logon details is handled by Facebook and we only collect information about your Facebook account that you expressly agree to share with us at the time you give permission for your QuestionMine™ account to be linked to your Facebook account.
  • Information from page tags. We use third party tracking services that employ cookies and page tags (also known as web beacons) to collect aggregated and anonymized data about visitors to our websites. This data includes usage and user statistics. 

 

  1. How does QuestionMine™ use the information we collect?

Your projects as well as responses is handled as private information to you. We understand that you may want to keep your project data such as questions and responses (which we often refer to as “project data”) private. Unless you decide share your project questions and/or responses with the public, we won’t use your data other than in the specific circumstances described in this privacy policy or unless we have your consent to do so. We do not sell or market your project data to third parties.

The information we collect from you is used by QuestionMine™ to provide our services to you and when necessary on your behalf, to your respondents. For example, more specific ways we may use this information is listed below. We listed below more specific ways we may use this information (you can check the next section of the privacy policy to see who we share your information with).

  • To provide you with our services.
    • Our services include providing you with customer support, which usually requires us to access, your account information to assist you (such as any technical troubleshooting and creation of a video survey).
    • If your QuestionMine™ account is linked to a third party account (such as your Facebook account), we may use the information you allow us to collect from those third parties to provide you with additional features, services, and personalized content.
  • To manage our services.We may internally use your information, including certain project data, for some limited purposes:
    • To improve and monitor our services and features.
    • To assist in the enforcement of our Terms of Use.
    • To prevent any potentially illegal activities.
    • To screen for undesirable or abusive activity. For example, we may use systems that screen content for any phishing activities
  • To establish new features, services or content.
  • To facilitate account creation and the logon process. If your QuestionMine™ account is linked to a third party account (such as your Facebook account), we use the information you allowed us to collect from those third parties to facilitate the account creation and login process
  • To inform you about your service or account. We may send you communications of a transactional nature (e.g., changes to our services or policies, service-related announcements, billing-related matters, a welcome email when you first register). You CANNOT opt out of these communications since they are required to provide our services to you.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

      3. With whom do we share or disclose your information?

Your Project Data is not being sold by QuestionMine™!

Does QuestionMine™ disclose your project data to third parties? It can happen but only for a limited number of reasons.  That means we share your information with our service providers who help us to provide our services to you. We contractually bind these service providers to keep your information confidential and to use it only for the purpose of providing their services to us. For example, we use payment processors who help us to process credit card transactions. By using our services, you authorize QuestionMine™ to sub-contract in this manner on your behalf.

There are some much rarer circumstances i.e. when we need to share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).

Sharing your surveys with the public. By default, your surveys are public. You are able to control who can take your survey by copying the url and sharing it with your survey respondents. For example, surveys can be made completely public (and indexable by search engines). You can also choose to share your survey responses.  Surveys are always public unless creator decides otherwise.

  1. We acknowledge that you trust us safeguarding the privacy of your information. Because your trust is very important to us, the only time QuestionMine™ will disclose or share your personal information or project data with a third party is when we have done one of three things, in accordance with applicable law:
    1. Given you notice, such as in this privacy policy;      
    2. Obtained your express consent, such as through an opt-in checkbox; or   
    3. Anonymized the information so that individuals cannot be identified by it. Where required by law, we will obtain your express consent prior to disclosing or sharing any personal information.

We may disclose:

  • Your information to our service providers. Our service providers help us to provide you with our services. We may give relevant persons working for some of these providers access to your information, but only to the extent necessary for them to perform their services for us. There are reasonable contractual and technical protections implemented to ensure the confidentiality of your personal information and data is maintained, used only for the provision of their services to us, and handled in accordance with this privacy policy. These service providers include payment processors, email service providers, and web traffic analytics tools.
  • Your payment details to your billing contact. If your details (as the account holder) are different to the billing contact listed for your account, we may disclose your identity and account details to the billing contact upon their request (we also will usually attempt to notify you of such requests). By using our services, you consent to this disclosure to make sure we can provide you the necessary services.
  • Aggregated information to third parties to improve or promote our services. No person can be identified or linked to any part of the information we may share with third parties to improve or promote our services.
  • The presence of a cookie to advertise our services. We may display ads promoting our services on other websites. We may ask these advertisers to deliver those ads based on the presence of a cookie but in doing so will not share any other information with the advertiser.
  • Your information if required or permitted by law. We may disclose your information as required or permitted by law, or when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, subpoena, or other legal process served on us.
  • Your information if there's a change in business ownership or structure. If ownership of all or substantially all of our business changes, or we undertake a corporate reorganization (i.e. a merger or consolidation), you expressly consent to QuestionMine™ transferring your information to the new owner or successor entity so that we can continue providing our services. If required, QuestionMine will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
  • Information you expressly consent to be shared. For example, we may expressly request your permission to provide your contact details to third parties for various purposes, including to allow those third parties to contact you for marketing purposes. (Please note that you may later revoke your permission.  However, if you wish to stop receiving communications from a third party to which we provided your information with your permission, you must contact that third party directly.)

 

  1. What are your rights to your information?

          You can:

  • Update your account details. You can update your registration and other account information on your admin dashboard. Information is updated immediately.
  • Download your survey data. We provide you with the ability to export, share and publish your survey data in a variety of formats
  • Delete your survey data. Deleting survey data in the ways described on within the training area will not permanently delete survey data immediately. As long as you maintain an account with us, we retain your deleted data in case you delete something by accident and need to restore it (which you can request by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. ). To the extent permitted by law, we will permanently delete your data if you request to cancel your account.  
  • Cancel your account. To cancel and delete your account, please contact customer support. Deleting your account will cause all the survey data in the account to be permanently deleted, as permitted by law, and will disable your access to any other services that require a QuestionMine™ account. We will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law (if applicable) or without excessive delay. We will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law (in which case we will block access to such data, if required by law).

For how long do we retain your data? We generally retain your data for as long as you have an account with us, or to comply with our legal obligations, resolve disputes, or enforce our agreements. Data that is deleted from our servers may remain as residual copies on offsite backup media for up to approximately 12 months afterward.

Security, cookies and other important information

Changes to this privacy policy. We may modify this privacy policy at any time, but if we do so, we will notify you by publishing the changes on this website. If we determine the changes are material, we will provide you with additional, prominent notice as is appropriate under the circumstances, such as via email.

For any changes to this privacy policy for which you are required to provide prior consent, we will provide you with reasonable notice of such changes before they become effective and provide you with the opportunity to consent to those changes. As expected you will be considered as having expressly consented to the changes in our privacy policy if you do not cancel your subscription and continue to use our services beyond the advance-notice period. If you disagree with the terms of this privacy policy or any updated privacy policy, we suggest you close your account at any time.

  • Security. We are committed to handling your personal information and data with integrity and care. However, regardless of the security protections and precautions we undertake, there is always a risk that your personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the internet.
  • Cookies. We use cookies on our websites. Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies To make our site easier to use. If you use the "Remember me"feature when you sign into your account, we may store your username in a cookie to make it quicker for you to sign in whenever you return to QuestionMine™.
    • For security reasons. We use cookies to authenticate your identity, such as confirming whether you are currently logged into QuestionMine™.
    • To provide you with personalized content. We may store user preferences, such as your default language, in cookies to personalize the content you see. We also use cookies to ensure that users can’t retake certain surveys that they have already completed.
    • To improve our services. We use cookies to measure your usage of our websites and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services and optimize the content we display to users.

We don't believe cookies are “evil”, but you can still choose to remove or disable cookies via your browser. Refer to your web browser's configuration documentation to learn how to do this. Please note that doing this may adversely impact your ability to use our services. Enabling cookies ensures a smoother experience when using our websites. By using our websites, you expressly consent to the use of cookies as described in this policy.

  • Blog. Our website offers a publicly accessible blog. You should be aware that any information you provide in this area may be read, collected, and used by others who access them. We’re not responsible for any personal information you choose to submit in these areas of our site.
  • Safety of Minors and COPPA. Our services are not intended for and may not be used by minors. "Minors" are individuals under the age of majority in their place of residence (or under 13 in the United States). QuestionMine™ does not knowingly collect personal data from minors or allow them to register. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Additional information for European Union users

  • About IP addresses. Our servers record the incoming IP addresses of visitors to our websites (whether or not the visitor has a QuestionMine™ account) and store the IP addresses in log files. We use these log files for purposes such as system administration and maintenance, record keeping, tracking referring web sites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). We also store IP addresses along with certain actions you take on our system. IP addresses are only linked to survey responses if a survey creator has configured a survey to collect IP addresses. By agreeing to this privacy policy, you expressly consent to QuestionMine™ using your IP address for the foregoing purposes. If you wish to opt out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not respond to a survey if requested to do so.

Consents (EU)

By clicking "I Agree" or any other button indicating your acceptance of this privacy policy, you expressly consent to the following:

  • You consent to the collection, use, disclosure and processing of your personal data in the manner described in this privacy policy, including our procedures relating to cookies, IP addresses and log files.
  • Our servers are based in the United States, so your personal data will be primarily processed by us in the United States. You consent to the transfer and processing of your personal data in the United States by Investing in Your Destiny, LLC
  • You consent and agree that we may transfer your data to data processors located in countries, including the United States, which do not have data protection laws that provide the same level of protection that exists in countries in the European Economic Area. Your consent is voluntary, and you may revoke your consent by opting out at any time. Please note that if you opt-out, we may no longer be able to provide you our services.
  • You consent to us sharing your personal data with relevant persons working for service providers who assist us to provide our services.
  • If you have enabled cookies on your web browser, you consent to our use of cookies as described in this privacy policy.

RESPONDENTS PRIVACY POLICY

  1. What information does QuestionMine™ collect?

When you respond to surveys or participate in any other project hosted by QuestionMine™, we collect information relating to you and your use of our services from a variety of sources. These are listed below. The sections afterward describe what we do with this information.

Information we collect directly from you

  • Responses. We collect and store the responses and opinions that you submit. The creator is responsible for this data and manages it.  For example a survey may ask you to provide personal information or data. If you have any questions about a particular survey or project you are taking or participating, please contact the creator directly as QuestionMine™ is not responsible for the content of that project. The creator is usually the same person that invited you to take the survey or participate in any other project.  Sometimes they have their own privacy policy.

Information we collect about you from other sources

  • Usage data. We collect usage data about you whenever you interact with our services. This may include which webpages you visit, what you click on, when you performed those actions, and so on. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses.
  • . 
  • Referral data. If you arrive at a QuestionMine™ website from an external source (such as a link on another website or in an email), we will record information about that source that you were referred to us from.
  • Information from third parties. We may collect your personal information or data from third parties if you have given your permission to those third parties to share your information with us. For example, you have the option of registering and signing into QuestionMine™ with your Facebook account details. If you do this, the authentication of your logon details is handled by Facebook and we only collect information about your Facebook account that you expressly agree to share with us at the time you give permission for your QuestionMine™ account to be linked to your Facebook account.
  • Information from page tags. We use third party tracking services that employ cookies and page tags (also known as web beacons) to collect aggregated and anonymized data about visitors to our websites. This data includes usage and user statistics. 

Providing responses is voluntary. You are in the driver’s seat.  You can choose not to provide an answer to any given question (especially those requesting your personal information or data). Sometimes this may prevent you from completing a survey if the creator has marked that question as requiring an answer. This is your choice in that case.

  1. How does QuestionMine™ use the information we collect?

Your responses (for example survey or quiz responses) are owned and managed by the creator, and we treat that information as private to the creator. Please contact the creator directly to understand how they will use your responses. Some creators may provide you with a privacy policy or notice at the time you participate in their survey (or other project) and we encourage you to review that policy to understand how the creator will handle your responses.

QuestionMine™ does not sell your responses to third parties and we do not use any contact details collected in our customers’ surveys to contact survey respondents.

We also use the information we collect from you (including usage data, device data, referral data and information from page tags) to manage and improve our services.

  1. With whom do we share or disclose your information?

Your responses are not sold by QuestionMine™!

We disclose:

  • Your responses to the creators. We host surveys and other projects for creators, but they are really the primary curator of their own data. Anything you expressly disclose in your responses will, naturally, be provided to them. Please contact the creator directly to understand how they might share your survey responses.     What are your rights to your information?
    • Contact the creator to access your responses. You must contact the creator if you have any questions about the project (i.e., survey), or if you want to access, update, or delete anything in your responses. We only collect responses on behalf of the creators.  We provide creators with tools to maintain the responses they collect through their surveys or other projects. QuestionMine™ cannot and will not provide you with this access since responses are the creator's private information.
    • Opt out of receiving surveys. You must opt out of receiving email invitations to take surveys which are sent by survey creators via the survey creator and NOT through QuestionMine™. 

      Security, cookies and other important information

Changes to this privacy policy. We may modify this privacy policy at any time, but if we do so, we will notify you by publishing the changes on this website. If we determine the changes are material, we will provide you with additional, prominent notice as is appropriate under the circumstances, such as via email.

For any changes to this privacy policy for which you are required to provide prior consent, we will provide you with reasonable notice of such changes before they become effective and provide you with the opportunity to consent to those changes.  You will be considered as having expressly consented to the changes in our privacy policy if you do not cancel your subscription and continue to use our services beyond the advance-notice period. If you disagree with the terms of this privacy policy or any updated privacy policy, you may close your account at any time.

  • Cookies.We use cookies on our websites. Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period of time, depending on what we use it for. We use cookies for several reasons:
    • To make our site easier to use. If you use the "Remember me" feature when you sign into your account, we may store your username in a cookie to make it quicker for you to sign in whenever you return to QuestionMine.
    • For security reasons. We use cookies to authenticate your identity, such as confirming whether you are currently logged into QuestionMine™.
    • To improve our services. We use cookies to measure your usage of our websites and track referral data, as well as to occasionally display different versions of content to you. This information helps us to develop and improve our services and optimize the content we display to users.

We don't believe cookies are evil, but you can still choose to remove or disable cookies via your browser. Refer to your web browser's configuration documentation (URL) to learn how to do this. Please note that doing this may adversely impact your ability to use our services. Enabling cookies ensures a smoother experience when using our websites. By using our websites, you expressly consent to the use of cookies as described in this policy.

 

Blog. Our website offers a publicly accessible blog. You should be aware that any information you provide in this area may be read, collected, and used by others who access them. We’re not responsible for any personal information you choose to submit in these areas of our site.

Safety of Minors and COPPA. Our services are not intended for and may not be used by minors. "Minors" are individuals under the age of majority in their place of residence (or under 13 in the United States). QuestionMine™ does not knowingly collect personal data from minors or allow them to register. If it comes to our attention that we have collected personal data from a minor, we may delete this information without notice. If you have reason to believe that this has occurred, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

 6. Additional information for European Union users

?Consents

By clicking "I Agree" or any other button indicating your acceptance of this privacy policy, you expressly consent to the following:

  • You consent to the collection, use, disclosure and processing of your personal data in the manner described in this privacy policy, including our procedures relating to cookies, IP addresses and log files.
  • Our servers are based in the United States, so your personal data will be primarily processed by us in the United States. You consent to the transfer and processing of your personal data in the United States by IYD International, LLC  
  • You consent and agree that we may transfer your data to data processors located in countries, including the United States, which do not have data protection laws that provide the same level of protection that exists in countries in the European Economic Area. Your consent is voluntary, and you may revoke your consent by opting out at any time. Please note that if you opt-out, we may no longer be able to provide you our services.
  • You consent to us sharing your personal data with relevant persons working for service providers who assist us to provide our services.
  • If you have enabled cookies on your web browser, you consent to our use of cookies as described in this privacy policy.

If users have any questions or suggestions regarding our privacy policy, please contact us

Read our Terms of Use!